Customers residing outside of the United States:
- We are not responsible for any additional customs charges or fees once your package has left our facility. Customs charges and fees are the sole responsibility of the purchaser.
- If you are unfamiliar with customs fees and charges, please speak to your local postal or customs office for more information.
- If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.
- Customers have up to a maximum of 90 days from the date the order was made to claim their package as lost in order to receive any sort of compensation regarding their order.
Returns & Exchanges for International Orders:
- We are able to accept return and exchange requests for international orders within 90 days from the date of purchase. We are unable to accommodate any requests falling out of these guidelines.
- All items must be returned in their original condition with tags attached and must not be washed, worn, or altered in any way.
- We are unable to accept return or exchange requests for any Limited Edition, clearance, or sale items.